Returns & Exchanges

At SoFyre, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our streamlined process ensures that updating your wardrobe is as effortless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.

• 3.
  Ship the Package

  Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.

• 4.
  Receive Refund or Credit

  After our team inspects the returned garments, your refund will be processed to your original payment method or store credit within 5-7 business days.